humans interact

humans react

humans act

humanact

Who we are

Experience, Service and Business Design Consultancy working with clients in South East Europe. We bring a combination of insights, creativity, hands-on managerial expertise and human-centred design
We assist you in creating experiences, holistic service and business models in line with your brand and client's expectations.

Our Services

We develop solutions for growth and transformation.
We work with corporate clients, startups and public sector to develop new and improved products, services, branded experiences based on understanding of people.

Strategic research

Develop understanding how people impact your business

Branded experience strategy

Creating branded experience strategy and aligning your business operations with brand

Product & Service design

Auditing existing services and designing with you new innovative services solutions


Organisation innovation

Setting up innovation culture and assisting in human cantered transformation

Digital strategy

Creating digital strategy for your customers and stakeholders. Assisting in large technological change programs

Service & business model innovation

We work with you on redesign and implementation of service strategy and business model


Employee experience

Auditing and redesigning employee experience in large organisations

Healthcare experience

Creating healthcare and medical experiences more patient centered

Contact Us

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